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Dena Martin: From the Editor

No line, no cashier, no problem . . . or is there?

 

January 24, 2019



I recently read an article about Amazon’s new Amazon Go convenience stores. The stores are the very definition of “convenient.” They have no cash, no lines and no cashiers. You simply download the Amazon Go app on your phone, walk in, pick up what you want and walk out. No standing in line and no messing with wallets or credit cards.

So how does it work? The entrance of the store has a row of subway-style gates that only those with the store’s smartphone app can pass through. Patrons shop as a combination of sensors, cameras and computer vision automatically charges customers for i...



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