I t is no secret that veterans are facing difficult times. The U.S. Department of Veterans Affairs (VA) claims backlog has been a problem that has risen to national attention and prompted outrage, concerns and questions. And for good reason.

As Americans, we must do everything we can to en- sure that programs and benefits administered by the VA are being done as efficiently and effectively as possible. This includes addressing the growing size of the backlog claims for disability benefits.

While President Obama and VA Secretary Eric Shinse- ki have a goal by 2015 that veterans should wait no m...