A Doctor's Dilemma: How to Treat the Angry
By Sarah Poggi, Special to the Washington Post
The narrator asked: “Are you going to be a victim or a survivor- protector”? I am an obstetrician, and I was taking my annual online course on “workplace violence.” My favorite part is the instructions on how to “fight” a gunman if one shows up at my office: I am advised to throw a cup of coffee at them. But in our “infection control” course, I learned I couldn’t have any food or drink in the hospital. As a backup, it was suggested that I could hurl a stapler. I use a paperless records system, but I keep my stapler locked and...
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